FAQ

FAQ

FAQ

Have some questions?

1

How does the cadence work?

We start by aligning on priorities, then move on a predictable weekly rhythm — design, review, deliver. Each cycle ends with production-ready work (handoff, specs, or live publish with QA). It’s fast enough to keep momentum, steady enough to stay in control.

2

How fast is the kickoff?

Usually within 48 hours once access and payment are set — depending on seat availability. You’ll get a short onboarding checklist so we can plug in smoothly and start shipping right away.

3

What’s included (and what’s not)?

Included: embedded collaboration, predictable cadence, weekly reviews, production-ready handoff, Figma files with components, tokens, and documentation.

Not included: full engineering build or backend, 24/7 or weekend rush work, on-prem security audits, legal/compliance copy.

4

Do unused hours roll over?

No. Each month is a clean slate. We re-scope inside the month to make sure every week delivers something tangible — not time left on the table.

5

IP ownership & confidentiality

You own 100 % of the work upon full payment. We operate under NDA by default and follow least-privilege access: only the people directly involved can access your files.

6

How do you handle VAT on invoices?

Prices are shown excluding VAT. VAT application depends on your location and tax status: EU businesses (valid VAT ID): reverse charge (no VAT on our invoice). EU consumers: Cyprus VAT 19% is added. Non-EU clients: we don’t charge EU VAT; local taxes may apply on your side. If you’re unsure, share your VAT details during onboarding and we’ll apply the correct treatment.

1

How does the cadence work?

We start by aligning on priorities, then move on a predictable weekly rhythm — design, review, deliver. Each cycle ends with production-ready work (handoff, specs, or live publish with QA). It’s fast enough to keep momentum, steady enough to stay in control.

2

How fast is the kickoff?

Usually within 48 hours once access and payment are set — depending on seat availability. You’ll get a short onboarding checklist so we can plug in smoothly and start shipping right away.

3

What’s included (and what’s not)?

Included: embedded collaboration, predictable cadence, weekly reviews, production-ready handoff, Figma files with components, tokens, and documentation.

Not included: full engineering build or backend, 24/7 or weekend rush work, on-prem security audits, legal/compliance copy.

4

Do unused hours roll over?

No. Each month is a clean slate. We re-scope inside the month to make sure every week delivers something tangible — not time left on the table.

5

IP ownership & confidentiality

You own 100 % of the work upon full payment. We operate under NDA by default and follow least-privilege access: only the people directly involved can access your files.

6

How do you handle VAT on invoices?

Prices are shown excluding VAT. VAT application depends on your location and tax status: EU businesses (valid VAT ID): reverse charge (no VAT on our invoice). EU consumers: Cyprus VAT 19% is added. Non-EU clients: we don’t charge EU VAT; local taxes may apply on your side. If you’re unsure, share your VAT details during onboarding and we’ll apply the correct treatment.

1

How does the cadence work?

We start by aligning on priorities, then move on a predictable weekly rhythm — design, review, deliver. Each cycle ends with production-ready work (handoff, specs, or live publish with QA). It’s fast enough to keep momentum, steady enough to stay in control.

2

How fast is the kickoff?

Usually within 48 hours once access and payment are set — depending on seat availability. You’ll get a short onboarding checklist so we can plug in smoothly and start shipping right away.

3

What’s included (and what’s not)?

Included: embedded collaboration, predictable cadence, weekly reviews, production-ready handoff, Figma files with components, tokens, and documentation.

Not included: full engineering build or backend, 24/7 or weekend rush work, on-prem security audits, legal/compliance copy.

4

Do unused hours roll over?

No. Each month is a clean slate. We re-scope inside the month to make sure every week delivers something tangible — not time left on the table.

5

IP ownership & confidentiality

You own 100 % of the work upon full payment. We operate under NDA by default and follow least-privilege access: only the people directly involved can access your files.

6

How do you handle VAT on invoices?

Prices are shown excluding VAT. VAT application depends on your location and tax status: EU businesses (valid VAT ID): reverse charge (no VAT on our invoice). EU consumers: Cyprus VAT 19% is added. Non-EU clients: we don’t charge EU VAT; local taxes may apply on your side. If you’re unsure, share your VAT details during onboarding and we’ll apply the correct treatment.